Modern AGA Warranty

Having been in the trade for 40+ years we know a thing about looking after our customers.

We pride ourselves on being open and honest, if we think it’s a bad idea we will let you know, all the while taking your opinion into account. Overall it is your happiness that helps us continue to bring the same service to others.

We are sole traders and are personally liable. Meaning it is well within our interest to provide the product promised.

Modern Aga Warranty key points

  • We offer a 5 year warranty

  • first Year parts & Labour from date of installation.

  • 4 Years continuing from First year, Parts only

  • Our warranty differs on the service

  • We Provide Warranty as independent sole traders. WE ARE NOT LIMITED LIABILITY!

  • Warranty claims will be dealt with in a similar fashion to service call outs.

  • Warranty is subject to parts being available from suppliers. If we cannot obtain the parts for any reason your Warranty cannot be fulfilled.

  • 5 Year Warranty is subject to Electric conversion installations

  • All other models & fuel types will have Warranty up to their first service period of parts only.

Please Read Carefully we are not here not sting you. Any questions please call or message us direct.

Warranty claims Are subject to the UK Only! outside of the UK will be dealt with separately enquire for details.

Call out charges and when they may apply:

  • The AGA cooker has been moved, re-positioned or adapted in any way.

  • The fault is a result of accidental damage or misuse.

  • Any third party involvement Upgrades, modifications , etc.

  • The fault is with the Electricity supply. Possible issues; Power surge, cable placement, exterior to the aga wiring or power cuts.

  • No faults Found! Please be absolutely certain there is a fault.

Not Covered by warranty:

  • Any consumable parts for example: lid Liners, door liners, rope seals, screws, pins, enamel &/or Chrome parts.

  • Any work completed by a third party.

  • Accidental damage or misuse.

  • Exterior Timers we do not cover these unless sold by us and fitted internally within the AGA.

  • Any existing installations even if they are moved or rewired by us we are not to be held liable. For example Fans, Ovens, Hobs, Extractors &/or Plug sockets.

  • Any consequential loss.

  • Thermometers are decorative only the bulbs are not under warranty.